1. Processing Time

• All orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Time

• We offer 5-6 working days for delivery of all orders.
• Please note that shipping times may vary depending on your location, external factors (such as weather or customs delays), and other unforeseen circumstances.

3. Shipping Charges

• Shipping charges will be calculated at checkout based on your location and the size/weight of the items purchased.
• We offer free shipping on orders over 5000.

4. Delivery Issues

• If you have not received your order within the estimated time frame, please contact us at [Customer Service Contact Info]. We will investigate and provide you with an update.

5. Shipping Locations

• We currently ship to [list countries/regions]. If your country or region is not listed, please contact us to inquire about possible shipping options.